| Q: |
Can I buy Wells Lamont products from you direct? |
| A: | Wells Lamont sells gloves to retailers for resale purposes only. Unfortunately, we cannot sell directly to consumers. |
| Q: |
Do your gloves come in sizes larger than XXL? |
| A: | Sizes each glove is available in are listed in the description of each glove style. Certain styles come as large as XXL, but Wells Lamont does not offer any sizes larger than XXL. |
| Q: |
Do you know who sells your gloves on the internet? |
| A: | Wells Lamont is not aware of all outlets distributors may sell our gloves through. To locate Wells Lamont gloves available for sale online, an internet search for Wells Lamont and the appropriate glove style number may yield results. |
| Q: |
I have used your Store Locator to find a specific pair of Wells Lamont gloves, but no one in my area carries the style I want. How can I get the Wells Lamont gloves I am looking for? |
| A: | Wells Lamont cannot speak to what inventory retailers of our products have at any given time. If your local retailer of Wells Lamont products does not have the glove you are seeking, please ask them if they can get product in from their warehouse, or if they would be willing to place an order on your behalf. Online searches for our gloves for sale on the internet (see previous question) may also locate online retailers of the glove you are seeking. |
| Q: |
My Wells Lamont gloves are defective. Do you offer a warranty? |
| A: | Wells Lamont takes great pride in the quality of our gloves and we will replace any gloves that are defective due to improper manufacturing. If you believe your gloves to be defective, please return them to us at the following address: |
| Q: |
Do you repair torn or worn out gloves? |
| A: | Wells Lamont does not offer any repair services. |
| Q: |
My Wells Lamont gloves say to use leather conditioner to clean them. What leather conditioner do you recommend and where can I find a leather conditioner? |
| A: | Stores specializing in leather products carry leather conditioners which work well on our gloves. You can also find leather conditioners near where shoes are sold. Internet searches for leather conditioners also yield many options for you to choose from. |
| Q: |
There are no prices listed on your website. Can you tell me how much a certain pair of gloves costs? |
| A: | Retailers of Wells Lamont products determine the price; we cannot quote prices on our website. |
| Q: |
I'm looking for a certain glove, but don't see it on your website. Is it available? |
| A: | The Wells Lamont website lists all gloves currently produced by Wells Lamont. If the glove you are seeking is not on the website, it has been discontinued and is no longer available. We encourage you to visit your local retailer to select an alternative Wells Lamont glove that best suits your specific need. Wells Lamont is regularly introducing new products that better meet our loyal users' needs. |
| Q: |
Why do you discontinue certain styles of gloves? |
| A: | Wells Lamont is continually introducing new products to better meet our loyal users' needs. There are many reasons why a style may be discontinued. We are confident our product offering at any given time will meet the needs of our consumers. |
| Q: |
How do I identify the Wells Lamont style of the gloves I have? |
| A: | The Wells Lamont style number is located only on the ticketing attached to the glove at the time of purchase. The tags inside the glove do not identify the specific glove, but are manufacturing location numbers. If you require assistance determining the glove style number, please contact Wells Lamont and provide a detailed description of your glove. You can also view all gloves currently produced by Wells Lamont on our website to determine the style. |
